Delivery Info
We are happy to offer FREE DELIVERY AND INSTALLATION on many of our products!
Unless otherwise stated, all prices displayed on the site include delivery cost to any address which qualifies for the following criteria:
- Ground Floor Location
- Easy-Access Doors
- No steps
If the product you want does not include delivery, or your delivery address does not qualify, please feel free to contact us for a delivery quote to your location.
All safes itemised as free delivery fall into 2 schedules. Direct delivery, or delivery by Withy Grove.
Direct delivery is usually by 3rd party Courier. Couriers will only deliver to the doorstep or kerbside only. It is not the responsibility of the Courier to install or site position the product. Delivery by Courier is normally done within 2-5 days of your order. If the goods cannot be delivered we reserve the right to levy a re-delivery charge.
Delivery by Withy Grove, normally done on the larger & heavier safes is quoted as ground floor, easy access (no stairs). We would normally deliver & install to a suitable location at no charge, to include base fixing. If the installation is deemed unsuitable, we will inform you. Any false information given by you may result in additional charges for the installation, or in the worst case, abortion costs.
If your product is to be installed to an upper floor (home or business) we strongly advise you to call us to discuss before ordering. Due to the nature & sometimes serious weights of some modern safes we may need additional manpower. There will be additional costs involved, unless there is an acceptable passenger or goods lift in situ.
If in doubt: Contact us.
Important Information
Aborted Delivery
We regret that in the event of an aborted delivery an additional 10% of the purchase price will be charged to your account.
An Aborted Delivery is generally caused by incorrect delivery instructions such as inaccessible doorways and corridors, more steps/stairs than expected or out of service lifts. Providing we have the correct information we should always be able to avoid an aborted delivery.
If you have any concerns regarding delivery of any product on our website please contact us by email or telephone 0808 155 0160 so that we can provide the best advice possible and avoid any unnecessary charges.
